Scope of this policy

This Privacy Policy explains how (“Amber Forgeatelier”, “we”, “us” or “our”) collects, uses, stores and discloses personal information when you visit amberforgeatelier.com, contact our team, request a reservation, ask about private events or interact with our restaurant and entertainment services.

This policy applies to information collected through the website and related communications. Separate notices may apply to in-person gaming, payment processing, surveillance, loyalty programs or regulated venue operations.

Information we collect

Depending on how you interact with us, we may collect:

  • contact details, such as your name, email address and telephone number;
  • reservation and event details, including preferred date, party size, dining requests and accessibility needs;
  • communications you send to us and records of our responses;
  • technical information, such as IP address, browser type, device information, referring pages and approximate location;
  • cookie and analytics data described in our Cookie Policy;
  • transaction or billing information when a deposit, ticket or service is purchased through an authorized payment provider.

Please do not submit sensitive personal information unless it is reasonably necessary for your request.

How we use information

We may use personal information to:

  • respond to enquiries and manage reservations, dining requests and private events;
  • provide customer support and communicate service updates;
  • operate, secure, maintain and improve the website;
  • understand website usage and measure the effectiveness of our content;
  • meet accounting, tax, regulatory, safety and legal obligations;
  • prevent fraud, misuse, security incidents and unauthorized access;
  • send promotional communications where permitted and where you have not opted out.

How we share information

We may share information with service providers that support hosting, email, reservations, customer support, analytics, security, payments and professional advice. These providers may process information only for the services they perform for us and under appropriate safeguards.

We may also disclose information where required by law, to protect rights or safety, to investigate misuse, or in connection with a corporate transaction such as a merger, financing, reorganization or sale of assets.

We do not sell personal information for money.

Processing outside Canada

Some service providers may store or process information outside your province or outside Canada. When this occurs, the information may be subject to the laws and lawful access requirements of the jurisdiction where it is processed.

We use contractual and organizational measures designed to protect personal information handled by our providers.

Retention and security

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including legal, accounting, dispute-resolution and security requirements. Retention periods vary according to the type of record and applicable obligations.

We use reasonable administrative, technical and physical safeguards. However, no internet transmission or storage system is completely secure, and we cannot guarantee absolute security.

Your privacy rights

Subject to applicable law, you may request access to personal information we hold about you, ask us to correct inaccurate information, or raise a concern about how it has been handled. You may also withdraw consent to optional processing and unsubscribe from marketing messages.

We may need to verify your identity before completing a request. Certain information may be withheld where permitted or required by law.

Children and age-restricted areas

The website is not directed to children. Casino and gaming areas are restricted to guests who meet the legal age requirements that apply in the relevant Canadian province or territory. We do not knowingly use the website to collect personal information from children for gaming-related purposes.

Changes to this policy

We may update this Privacy Policy to reflect changes in our services, technologies or legal obligations. The revised version will be posted on this page with a new “Last updated” date. Material changes may also be highlighted on the website where appropriate.

Contact us

Questions, access requests or privacy concerns may be directed to:

Company
Registered office
Email
legal@amberforgeatelier.com
Phone
+1 416 555 0148

Please include enough detail for us to identify and respond to your request, but do not send payment-card details or government-issued identification by ordinary email unless specifically requested through a secure process.

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